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Pokemon Go Updates: Refund requests over malfunction in-app purchases flood social media

| Aug 02, 2016 09:47 AM EDT

Children play Pokemon Go in Central Park as Pokemon Go craze hits New York City on July 29, 2016 in New York City.

Niantic Labs has been kept busy with social media platforms buzzing about the tracking errors for the Pokemon Go in-app purchases with recent developments turning towards getting the game's players over the mishap.

According to Kotaku, the said error was as a result of a break in the games' tracking service, as well as other third party services. Following this mishap, Pokemon Go players are demanding for a return of their payments due to the said purchases. The relieving news is, the refunds are not taking long to get back into the customer's account.

Redditor shared a thread sharing information for Pokemon Go players who had encountered losing track of their Pokemon Go updates. Apart from heightened emotions on the game getting set back to a lower level, the technical problem also made tracking Pokemon Go characters a challenge for its players.

Although Pokevision had been useful to a number of Pokemon Go players, other application tied on to the popular game's functionality had been reset with Pokemon Go coins been rendered useless, in a way. However, the forum thread moderators suggest players to request a refund within 48 hours if made recently. Another option to achieve the same results would be to tap into the Google support for added assistance on getting the refund processed as soon as possible, although there have been successful attempts even if the purchases were made when the Pokemon Go game was rolled out, ParentHerald reported.

In a Telegraph post, many Pokemon Go players have said that their game's progress have been uninterrupted after signing back in using a different email. A Twitter user @Cornel74 has this quick fix to get back to the game's progress.

Of course, there is truly no perfect app or service. What is nice about Pokemon Go though is it never lets people off the hook easy, because it is insatiably fun to play with, errors and all.

Pokemon Go has been on the news and recently, OurMine broke into John Hankes' Twitter account, the CEO of US-based software company Niantic that created the popular GPS-based augmented reality game with Nintendo a Japanese company. OurMine hackers who had hacked Pokemon Go servers last month took control of Hanke's account and posted a series of tweets, including one that identified Hanke's password as "nopass".

Watch pokemon Go shuts down tracking appls video below:

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