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consumer rights
Samsung pleads for dealers' sympathy in China.
Samsung Executives Kneel to Plead for Reconsideration from Chinese Dealers

ByAna Ablaza | Oct 31, 2016 10:36 PM EDT

IKEA senior shoppers use the shop to meet new people.
Chinese Seniors Loiter in IKEA Store in Shanghai; Store’s Management Not to Be Blamed

ByAna Ablaza | Oct 17, 2016 09:58 PM EDT

About 30 percent of items sold on major Chinese e-commerce platforms fail quality standards.
Consumers to Be Entitled to Refund on Unsatisfactory Online Purchases

ByEL Borromeo | Aug 09, 2016 11:29 PM EDT

Deleting a damaging online post can cost as much as 10,000 yuan.
Companies Continue to Pay to Delete Online Posts Amid World Consumer Rights Day

ByFrancis Eduard Ang | Mar 15, 2016 08:58 AM EDT

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China’s current barriers were placed for three reasons, according to Gao Xiang, spokesman of the administration.
Zhangjiang Restaurant in Hot Water for Charging Customers for Purified Air

ByAlvin Ybanez | Dec 16, 2015 06:23 AM EST

Microsoft's Surface Pro 2 seen here is among the products Microsoft has received complaints about for poor after-sales service.
Chinese Customers Not Satisfied with After-sales Service of Microsoft's Surface Series

ByFrancis Eduard Ang | Aug 08, 2015 06:40 AM EDT

(L-R) Samsung Galaxy S3, Nokia Lumia 820 and iPhone 4
Surveys Report 70 Percent of Smartphone Users Unhappy with Pre-Installed Apps

ByKaren Vergara | Jul 03, 2015 08:11 AM EDT

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