Apple Inc. has officially announced they are rolling out iOS 9.2.1 for iPhone users who updated their smartphones via iTunes. The new update will restore all iPhones that was disabled due to Error 53. In addition, iOS 9.2.1 will also help to avoid future iPhones, especially those with the Touch ID home button or whose cable has been replaced by third-party, from being bricked.
According to reports, recently, several iPhone users complained that their devices were disabled due to a curious Error 53 message. This error has been attributed to unofficial repair shops that replaced the connector running between the iPhone home button's Touch ID sensors while replacing defective home button assemblies.
In its new response page for Error 53, the Cupertino tech giant stated, "After you try to update or restore your iOS device in iTunes on your Mac or PC, you might see error 53 in iTunes and "Connect to iTunes" on your device."
Explaining the problem to the users, the statement further noted that Error 53 occurs whenever any device fails a security test. The recent test aimed to check whether or not the Touch ID works correctly prior to the device leaving the factory. In fact, the test did not intend to affect customers. The problem can be solved successfully by downloading the updated iOS 9.2.1 on Mac or PC using iTunes.
However, the update is not meant for users who updated their iPhones over the air using iCloud, Tech Crunch reported. According to the media outlet, Apple apologizes for any inconvenience. However, the new update will not re-enable the Touch ID, and iPhone users wanting to use the Touch ID are advised to visit any authorized Apple service center.
The statement issued by Apple states that in case the test on Touch ID fails, the update will not be complete. In this case, the users will see a "Connect to iTunes" screen on their devices or a message in iTunes on their computer reading "The iPhone [name of the device] could not be restored."
Meanwhile, the Cupertino-based tech giant is already facing a class-action lawsuit related to the Error 53 issue. Fixing the problems at the earliest will help Apple to mitigate a number of claims in the lawsuit.
Watch the video on how to fix Error 53 on iPhone 6 & 6 Plus via iTunes below: