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Tattoo Causes Apple Watch’s Heartbeat Sensor To Malfunction

| May 06, 2015 04:58 AM EDT

Several Apple Watch models are on display.

Tech giant Apple recently released a statement confirming that some tattoos may affect the performance of Apple Watch's heart-rate sensor.

The problem surfaced within weeks of the official release of the Apple Watch, the company's first venture into smart wearable devices. According to the Herald Sun, Apple created a dedicated page on its website in order to provide its users with alternative solutions to this problem.

Apple cited several reasons that could disrupt the Apple Watch's heart-beat sensor including the user's motion, blood flow and tattoos among others.

The official statement reads, "Permanent or temporary changes to your skin, such as some tattoos, can also impact heart rate sensor performance. The ink, pattern, and saturation of some tattoos can block light from the sensor, making it difficult to get reliable readings."

According to Tech Crunch, Apple gave its users several alternative in order to remedy the problem. One of these solutions advice Apple Watch users to wirelessly connect the device into a heart rate monitor through Bluetooth connectivity.

Apple Watch users posted conflicting reports as well as videos on various social networking sites showing that the device is working fine even if the user has tattoos. Some users posted that the device gave out erratic readings while some posted that the device does not have any readings at all.

Some experts noticed that the problem affect those users with tattoos that uses deeper ink especially colors black and red.

This problem has also plagued several smart wearable devices in the market. Tattooed users of the Fitbit HR has also complained the same problem on their devices.

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