Owners of the Samsung Galaxy Note 3, Note 4 and Note Edge are still experiencing performance problems with their devices after the Android 5.0 Lollipop update. Wi-Fi connectivity, freezing of apps, battery drain and overheating are some of the problems that have been reported.
The message boards are flooded with complaints about the update. One user complained that battery life is awful since the Android 5.0 Lollipop update. The user now wants to switch back to old Android operating system.
Officially, it is impossible to switch back to an older OS after an update. However, a few technically-savvy users have discovered a workaround to return back to KitKat. Furthermore, several users have discovered that a factory reset helped solve some of their problems. However, some received no relief from that approach.
One user said that they did a factory reset twice after upgrading to Android 5.0 Lollipop. Their battery will hardly last 10 hours with light use. Before upgrading to Lollipop, the battery would last 20 hours with moderate use. Before, the Android system would use 4 percent or 5 percent of battery use, now it is 20 percent.
However, many users are not experiencing any issues with the Android 5.0 update. In fact, they found that the update actually improves performance on their devices. A user of multiple Note 4 handsets reported that the update worked fine on one and not the others, Tech Times reported.
Samsung has been mum on the issues; however, several consumers have reported instances of service reps acknowledging the various issues, and Verizon and AT&T issued small updates many weeks ago, probably to tackle some of the issues. Several owners of Galaxy S5 are experiencing same problems with the Lollipop update, International Business Times reported. Samsung UK acknowledged the issues with a tweet promising forthcoming micro-updates to fix them.