Cloud-computing platform Amazon Web Services (AWS) suffered a major outage on Sept. 20, Sunday, that affected countless AWS customers such as Netflix, Tinder, and IMDb. Following the event, one cloud service provider gave preventive measures for service outage.
According to some cloud service providers, the incident is not the first time that cloud-computing platforms like AWS have an outage. Mike Chase, the chief technology officer of cloud service dinCloud, stressed that such occurrence reminds customers that computer system will never be perfect.
When asked about what websites should do to prevent the said occurrences, the tech official gave a number of options that cloud-computing customers should reconsider. According to EnterpriseTech, the consumers must check the design redundancy and fault tolerance present in various cloud applications.
In addition, the said cloud service customers must also opt for multiple available cloud providers. According to the technology officer, it is unfortunate though that most cloud customers only rely on a limited number of cloud computing services for their business security and 24/7 services.
Still, users from different cloud service provider customers were frustrated and disappointed over their favorite websites' outage. The individuals who cannot access their accounts on Tinder posted their tantrums on Twitter instead, complaining about the temporary loss of contact with possible partners.
Aside from the United States customers, AWS customers in Europe also had system problems. Sources reported that users from the United Kingdom, Spain, and Ukraine had trouble accessing the service of Skype. The said issue though was user-based and not business-based.
Reportedly, the video and audio call services company said that the their business accounts were working just fine. Skype asserted that the complaints lie on network issues that hindered their customers from logging in or reconnecting their calls to fellow users.
According to The Register, Amazon Web Services announced later on Sept. 20, Sunday, that the service is now recovering from the database problem.