McDonalds Japan is investigating a series of food-safety issues as customers reported to have found a human tooth in their fries, a vinyl in their McNugget product and even a plastic object in a chocolate sundae a child was eating.
In August 2014, a human tooth was discovered in one of a customer's fries and a child's mouth was injured by a plastic object included in a chocolate sundae.
More recently, a customer found a half-inch strip of vinyl in a McDonald's Japan's Chicken McNugget over the weekend, causing the fastfood chain in Japan to stop the sales of its nuggets on the same day the object was discovered.
At a news conference, executives from McDonald's Japan, which McDonald's Corp owns almost half, aimed to reassure its customers that its food products are still safe.
"I am confident that my family can eat McDonald's products," McDonald's Holding Co (Japan) Limited senior vice president Takehiko Aoki told Reuters.
The fastfood giant is looking to Brazil for a new nuggets supplier, again, after it switched to three plants from Thailand after a media report from July 20 about its former Chinese supplier, Shanghai Husi Food Co Ltd, showed workers repacking expired meat and changing the products' expiration dates.
The contaminated nugget came from the Cargill Thailand plant located in Saraburi.
According to McDonald's Japan spokesman Takashi Hasegawa, the nuggets in question were sold at two of its branches in Japan.
Corporate affairs vice president for Cargill Asia Pacific Bruce Blakeman told Businessweek that they are already investigating the matter.