A Samsung Galaxy Note 7 is held up with other Note 7 phones on a counter that were returned to a Best Buy on Sept. 15, 2016 in Orem, Utah. (Photo : Getty Images/ George Frey)
Samsung Galaxy Note 7 users are being urged to return and exchange their devices because of the fire hazard. Carriers in the United States are now planning to push a software update to help speed up the cause.
The Samsung Galaxy Note 7 was a fine Android phablet until the reports of the device bursting into flames started to pour in. Samsung was forced to recall the smartphones to try and fix the problem but even the replaced devices still burnt. Now, the South Korean tech giant is urging customers to return their products to minimize the risk of further incidents.
U.S. carriers will be pushing the Samsung Galaxy Note 7 update that will cap the charging at 30 percent on Dec. 19, Tech Crunch reported. Samsung United Kingdom will reportedly release the update first as their carriers are willing to comply. Verizon refuses to push the update because they do not want their customers to be hassled during the holiday season, although traveling with the Note 7 turned on is banned in most major airlines.
Samsung is pushing the update to force customers into returning their Galaxy Note 7 devices. Some users think that their device will be fine since it has not burst into flames yet, but experts have already found out that the design of the phone itself is the problem. The Note 7 is putting too much pressure on the battery which will eventually lead to leakage or the fire accidents that were reported.
Only about 300,000 Samsung Galaxy Note 7 devices are still out in the wild, Phone Arena reported. More than 3.05 million units have been returned but the remaining 300,000 are stubborn. Future updates from Samsung will cut the network access of the said phone to prevent users from using them conveniently.
Samsung Galaxy Note 7 owners can return their devices safely at the nearest authorized service center. Doing so will significantly reduce the risk of harming themselves or others around them.
Watch a Galaxy Note 7 burn on camera in the video below:
