A Samsung Galaxy Note 7 is held up with other Note 7 phones on a counter that were returned to a Best Buy on Sept. 15, 2016 in Orem, Utah. (Photo : Getty Images/ George Frey)
Major United States carriers like AT&T, Sprint and T-Mobile will soon release a software update to kill of the Samsung Galaxy Note 7. The update will be released after Christmas with a view to allow people owning the device can enjoy their holidays.
These three wireless carriers will be releasing software updates made available by Samsung, which will stop the Galaxy Note 7 devices from charging. The software update will render these mobile devices useless to ensure that the owners of the remaining seven percent Note 7 return their devices, Samsung said in a statement obtained by CNET.
While T-Mobile will release the software update on Dec. 27, the AT&T update will come on Jan. 5, 2017. Sprint, on the other hand, will roll out the update on Jan. 8, 2017.
T-Mobile always wants to do everything to ensure that its customers are safe. Hence, the company will roll out the latest software update from Samsung on Dec. 27. The new software aims to stop all Note 7 devices still with customers from charging.
All customers still retaining their Note 7 should stop operating their devices and deposit it at their nearest T-Mobile store. They will be paid full refund as well as a replacement device.
The safety of the customer is their top most priority, Sprint said in a statement. The company advised its customers having Galaxy Note 7 to power off the device immediately. The company said it will replace all Sprint Samsung Note 7 devices to any other device, irrespective of where or when it was purchased.
AT&T has started sending text messages to its customers to inform them about the Samsung software update. The SMS sent by the company read, "As of 1/5/2017, Samsung's software update to prevent the Galaxy Note 7 battery from recharging will be pushed to your Note 7."
However, Verizon Wireless, the largest wireless carrier in the U.S., will not release the software update. The new update may harm the consumers and Verizon refuses to push the software upgrade in the middle of the ensuing holiday season and to make it difficult for its customers to be in contact with their family, first responders or medical professionals in case of an emergency.
Watch Samsung Galaxy Note 7 catching fire:
