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A man uses 'Siri' on the iPhone 4S after being one of the first customers in the Apple store in Covent Garden in 2011.
Companies can level up customer service with chatbots

ByAbbey Vannelli | May 09, 2016 11:32 AM EDT

Facebook CEO Mark Zuckerberg speaking at the social networking site's F8 conference.
Man vs Chatbots: The Future of Messaging Is Here

ByC. J. | Apr 17, 2016 10:20 PM EDT

The Facebook logo was displayed at the Facebook Innovation Hub on February 24, 2016 in Berlin, Germany.
Facebook wants to put chatbots in Messenger for its business clients

ByAbbey Vannelli | Apr 11, 2016 09:34 PM EDT

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