A Birmingham bride, who happens to be a web designer, made headlines after complaining about the Polaroid IE826 digital camera she bought at Argos and used to take photos of her honeymoon in Brazil.
Kirsty Fuller, 33, bought the Argos camera in a sale for £40 ($62) in May at the King's Heath branch of the store. On a honeymoon trip to Brazil in June with her husband Richard Jackson, 37, she used the camera to take more than 300 photos, Daily Mail reported.
According to Fuller, she made sure the settings were correct before using the Argos camera, which was said to boast "18MP quality to take clear images." After returning home to Birmingham, she and her husband found out that the camera was faulty when they found out that their honeymoon photographs are blurry when they tried to upload them.
Fuller then complained through Argos' official Facebook page, after which a customer service worker told her the Polaroid IE826 digital camera she bought has a very low price point because it is a very low-end camera in terms of its specifications.
The customer service worker further told Fuller that it is not reasonable to expect the Argos camera to take high-quality images considering its price and specifications. Also, Fuller was asked to take the camera and its receipt back to one of the Argos stores for further discussion if she feels that the item is faulty.
Devastated by the response, Fuller said it is not an exaggeration to say that she is heartbroken particularly by the fact that she could be charged for replacement if the camera turned out not to be faulty after sending it back.
Meanwhile, the official app of Polaroid called Polamatic has been updated to allow users to apply 10 different film types to their photos, iClarified reported. With the Polariod pictures stored in the Polamatic gallery, users can view, share and edit photos at any time, or batch export to their camera roll, email or Facebook.