Kyson Dana, Sara Dana and their baby pose for a picture during one of their trips in 2014. (Photo : Facebook/Kyson Dana)
A family from Bay area, California said they were forced to get off the plane after they informed an Allegiant Air flight attendant that their son has a peanut allergy. Kyson Dana and Sara Dana were about to fly with their two-year-old son from Provo, Utah, to return to their Oakland home.
Kyson and Sara were cautious of their son because doctors had diagnosed him with severe peanut allergy. In an interview with ABC 7 News, he said they alerted an Allegiant flight attendant of their son's allergy. The couple simply asked an attendant if they could do anything to accommodate them.
While on board, Kyson and Sara requested not to serve peanuts in their area. The Allegiant flight attendant reportedly denied their request. Despite the refusal, they claimed they were still willing to fly.
The next thing that happened was unexpected. Kyson and Sara could not believe it when Allegiant Air attendants approached them. "We were just sitting there like normal and they came up and said, "you know, you need to get off the plane,"" he told the publication.
After the incident, Kyson shared his experience in the social media without expecting that his post will garner so much attention from the public. He also didn't expect that he and Sara will receive hate responses from some people.
Kyson told the publication that they have been called as overprotective helicopter parents, all sorts of names, and whiners.
As a response to the initial reports, the Allegiant Air team released a statement telling they consulted medical doctors, who advised that the family cannot fly in any specific flight due to their son's allergy. The family ended up leaving the flight. They said the negative feedback they got were far more than being mistreated and kicked off the plane.
In other news, the Allegiant Air officials made an effort to apologize to the Dana family after they received a number of complaints. The airline said the family was denied boarding due to some misunderstanding over their son's peanut allergy, Fox News reported.
Kyson, Sara and their son were able to reach their home safely after a Provo Airport worker helped them get a new flight from American Airlines.
They were able to transfer flight at no cost at all. The family hopes that this won't be repeated again in the future. They said a child should never be discriminated, or mistreated because of a health condition.
Watch the video below about how Kyson, Sara and their baby were kicked off from flight:
