A Colorado woman's heartwarming Facebook video retelling an incident with a Walmart cashier whose mother had recently committed suicide, has gone viral internationally on social media. The retail giant admitted that the story was charming and educational, but reported that the surveillance video and workers' accounts of the event show some discrepancies in the woman's story.
Paige Yore uploaded a video to her personal Facebook page on December 4, Friday. She explained that she was waiting in line at a Pueblo Walmart checkout counter.
Yore shared that the teenage employee at the cash register seemed stressed out. The person waiting in line ahead of her was getting upset due to the man providing bad customer service, which involved being unable to remember codes and scan items.
Yore explained that the customer started yelling at the teenage employee. She became angrier when her credit/debit card was declined.
After a 20-minute wait Yore allegedly asked the woman in front of her to step out of line so a store employee could help her. However, she said that the cashier then burst into tears, hugged her, and explained that his mother had just committed suicide that morning. However, he had to keep working so he could pay his rent and bills.
The Colorado woman said that she gave the man all the money in her purse. She explained in the post that the lesson from the video is that everyone should follow the golden rule when dealing with other people.
However, Walmart reported to 11 News on Monday morning that there was no solid proof to validate the woman's sweet story, according to The Gazette. They shared that surveillance footage seems to show that the customer in front of her had some communication problems with the cashier because she was not fluent in English.
Walmart spokesman Aaron Mullins reported that the young cashier never talked to Yore about his Mom or hugged her. In addition, his mother is alive and healthy.
Yore's viral video has been shared over 800,000 times, according to The Denver Channel. In a Sunday video post she asked more people to subscribe to her YouTube channel.
Here is the original Facebook post: