Android 6.0 Marshmallow release news for Sony Xperia Z2, Z5, C5 Ultra, Z4, Z3 Tablet Compact; Xperia Z5 experiences issues after update - tips to fix them

Here is Android M release news for Sony Xperia Z2, Z5, C5 Ultra, Z4, Z3 Tablet Compact and other devices.

According to several reports, the tech giant Sony declared that the Xperia Z3+, Z4 Tablet and Z5 series are set to get Android 6.0 Marshmallow update beginning March 7. It means that other devices will soon get the newest Marshmallow update. However, the update has been causing problems for the Xperia Z5 devices.  

Many Xperia Z5 users have complained about being not able to access the Google Play Store after updating their device to the newest operating system. Some users also said that their devices have crashed with a pop-up window saying that Google Play Store has stopped.

One user said on the support forum that as soon as they updated to Android 6.0 Marshmallow, they keep receiving the message that Google Play Store has stopped. The user further said that they tried signing out of google, force closing, deleting data, clearing the cache and disabling the app. But they keep receiving the pop up continuously and it occurred as soon as it updated to Android 6.0 Marshmallow.

The tech company responded by recommending their customers go with a factory reset. Some users said that fixed the problem, whereas other users said that their problems continued.

According to some users, using the Sony PC Companion is a better option. But it is recommended that you should not uninstall the Play Store app as it may create more problems.

One user said that the problem has been corrected after they re-installed Android Marshmallow from the Sony PC Companion and factory wiping their device. The user advised that one should not update their device via wifi or through the devices 'Software Update' panel. One should only update through their PC using the Phone companion.

Also, some users have found that rebooting the phones fixes the issue. Various reports claim that the Android 6.0 Marshmallow update has been stopped in Canada.

Canadian branch has decided to halt the Xperia Z5 Premium and Xperia Z5 Android Marshmallow update in Canada.

The company will roll out an update that will fix the problem permanently. Other devices that will get the Android 6.0 M update are the Xperia C4, Xperia M4 Aqua, Xperia C5 Ultra, Xperia M5, Xperia Z2 Tablet, Xperia Z2, Xperia Z3 Tablet Compact, Xperia Z3 Compact and Xperia Z3, according to Sony's official blog.