Recent visitors at the soft opening of Shanghai Disneyland were disappointed that they spent 60 yuan for a Mickey Mouse balloon which they had to leave at the metro station because the rail system does not allow helium-filled balloons inside the train. Tourists complained of not being informed at Disneyland booths they could not bring the balloons inside the train.
Such situations are ripe for lawsuits. As the resort formally opens in mid-June, it is inevitable that there would be more kinks and bumps along the way as Chinese families spend hard-earned money on the “happiest place on earth.”
In anticipation of lawsuits happening in the course of running the resort, the Pudong New Area People’s Court opened on Wednesday near the park a mediation and litigation center, reported China Daily.
Fu Yuming, vice president of the court, explained, “As a considerable number of visitors will be from other parts of the country, or even from overseas, and will stay for a couple of days in Shanghai, we set up the center to fast-track court procedures and will provide visitors with one-stop service.”
Fu said that with an estimated 10 million visitors to the resort, he foresees disputes arising from the place’s ticketing, catering, accommodation, tour contracts and consumption. He also said there is a possible surge in crime rates, so there is a need to protect the residents and guests against criminal activities which would place public security and personal and property safety in danger.
The court official said that even before the formal opening of Shanghai Disneyland on June 16, the court had been handling lawsuits from disputes, but Fu declined to provide more details. He added the court would provide mediation, case registration, submission of evidence, contacting a judge, resolution of sentencing objections and judicial assistance services.