Emergency service dispatcher Mathew Sanchez has resigned after he refused to help a 911 caller reporting a shooting victim in Albuquerque, New Mexico.
According to the NBC News, the call was made after Jaydon Chavez-Silver was shot by an unidentified gunman. The 17 year-old-boy died after the suspect indiscriminately fired his gun to a house holding a party 10 p.m. on June 26.
The Albuquerque Police said on July 28, Tuesday, that the boy was brought to the hospital but he was declared dead the same day. There are no arrests made according to the police.
A woman, whose name was undisclosed, called 911 as she was trying to keep her friend's life while on the phone with the dispatcher. In the recording obtained by the Associated Press, the dispatcher asked twice whether the boy is breathing. She answered twice that the boy is "barely breathing."
Sanchez, according to the report, is working with the department for 10 years. The investigation is still on going. It was cited that other calls are also screened for responses that are handled similar to the incident.
On the second time, the dispatcher asked if the boy is breathing, the panicking woman answered the boy is barely breathing. She also asked in an irritated manner if how many times she needs to answer that same question. She used an inappropriate word in her question which irritated the dispatcher.
The dispatcher answered that the woman should deal with the situation herself as he will not deal with it. The woman is still negotiating, but the operator hanged up.
Albuquerque Fire Chief David Downey released a statement and said that after the misconduct was discovered, the driver was removed from the dispatch center and he was placed on an administrative assignment.