There are at least two PC makers that discourage its customers from downloading the free Windows 10 OS.
Engadget identifies the two as Dell and HP. The two tech giants even recommend PC owners to revert back to older versions of Windows. The tech website explains that tech support normally supports a narrow range of software.
Their reason is that it is difficult to guarantee that older computers would run a higher version of Windows it was never designed to use. But the policy clashes with Microsoft's push for more users of Windows 10.
Engadget warns that if PC makers would not go the extra mile to support Windows 10, "Microsoft customers could end up with a lot of confused customers."
However, to counter the opposition of PC makers, in the coming months, Microsoft would automatically start the upgrade process, reports VOA. The change would start in early 2016 when Microsoft would recategorize the upgrade to "recommended" from "optional." If the PC owner has Windows Update set to download all recommended updates, the Windows 10 download would begin automatically.
Microsoft is convincing PC owners to download the latest OS because of its important security features and other improvements. Doing so would also boost demand for apps and services related to Windows 10.
Since many PC owners' setting is on downloading all recommended update to ensure they would not miss security fixes or vital upgrades, Windows 10 would automatically download for them. But despite the automatic download, PC owners can turn down the upgrade.
Terry Myerson, Microsoft executive vice president of operating systems, explains in a blog post that upon completion of download, PC owners would get a prompt asking them if they want to complete the switch to Windows 10. The program saves a copy of the user's old OS and settings for 31 days in case they are not satisfied with Windows 10 and want to revert to their old operating system.