Visitors visit the stand of Samsung to watch the Galaxy Note 7 at the 2016 IFA consumer electronics trade fair on September 2, 2016 in Berlin, Germany. (Photo : Getty Images/Carsten Koall)
It appears that Samsung blew their chance of another hit with the Galaxy Note 7 after the battery explosions. The cause of its fiery death has been found and it is reportedly the fault of the South Korean tech giant themselves.
One of the first thoughts of customers and critics when the Galaxy Note 7 was recalled was that Samsung can just replace the battery. However, the company did nothing of the sort and tried to fix the whole phone itself. It turns out that it was already a clue to what was the actual underlying problem.
The battery was thought to be the sole problem but it turns out that it is not. Samsung's Galaxy Note 7 phone design was compressing the battery which led to the fiery explosions reported by the customers, according to Instrumental.
There is a possibility that Samsung have skipped the battery testing stage. The typical battery testing for a smartphone takes over a year and the South Korean company might have rushed it in order to sell the Galaxy Note 7 on time.
Samsung is no longer selling the Galaxy Note 7 and is actually recalling all products that they managed to sell. They are even pushing an update to cap the battery life on the Android phablet in an effort to push customers into returning the device.
One spokesperson from the United States' Consumer Product Safety Commission told Bloomberg the same finding regarding the Galaxy Note 7's body design. Both of the CPSC and Instrumental's findings point to a common error with Samsung's design.
For a 5.7-inch screen, the Galaxy Note 7 looked smaller compared to other phablets. It was actually one of the selling points as others felt too bulky or too wide. Unfortunately, it turned out to be its greatest downfall.
Samsung Galaxy Note 7 owners who still have their phones are advised to return it immediately. The flaw in the design means that the Android phablet will still damage the battery in the long run.
Find out more about the Galaxy Note 7 problem through the video below:
