A Comcast service vehicle is seen parked on July 13, 2015 in San Francisco, California. (Photo : Getty Images/Justin Sullivan)
The customers of Comcast Corp. will be getting an increase in data limits for their broadband use, after the company got some backlash from trying to put caps and surcharges. The company has now changed their Internet data trials and went to a terabyte data plan in all their trial markets.
Comcast executive vice president of consumer services Marcien Jenckes wrote in the company's official blog that they have learned that their customers wanted to use the Internet without being worried of the data cap. To meet the expectations of their customers, they made a new data plan so that most of their customers will not think of how much data they have used.
Jenckes discussed that with a terabyte of Internet data usage, consumers can do a lot of things. They can stream about 700 hours of HD video, download 60,000 images in high resolution, and play online video games for over 12,000 hours in just one month. The change of data plans will happen on June 1, regardless of the Internet speed the consumer has currently.
The cable company had also informed their consumers that for those who want to use more than a terabyte of Internet data, they can sign up for an unlimited plan. The super users or the consumers who will use more than a terabyte of data can pay an additional $50 a month, or they can also try out the option of paying for an additional 50 gigabytes of Internet data for $10 each.
According to The Wall Street Journal, the cable company technically had a 250 GB limit for their Internet data usage that their consumers used, but they stopped that in 2012. They have been testing out their Internet plans since then in some areas of the United States based on data usage. These trials can reach about 2.8 million consumers, mostly in the Southern states.
Free Press policy director Matt Wood said in a statement that the cable company's move to raise the data caps will only temporarily reduce the complaints from the customers. He still insists that there is no justification for a data cap, except for keeping Internet usage managed.
Check out the Xfinity Internet self-install video below:
