Samsung has called on customers to shut down and return defective Galaxy Note 7 units as the exploding battery nightmare continues. (Photo : Getty Images/Drew Angerer)
Samsung has confirmed that it will be announcing the real reason that caused Galaxy Note 7 units on January 23. Speculations hint fast charging may have caused the problem.
The President and COO of Samsung Electronics America, Tim Baxter has confirmed that the company would be announcing the investigation results of Galaxy Note 7 fire incidents. News 1, a Korean media has reported that Samsung would be announcing the investigation results on Jan. 23. Speculations have it that the fast charging feature on Galaxy Note 7 may be the real reason behind its debacle, Chinese media reported.
Meanwhile, the Korean media has speculated that there could be five reasons that may have caused Galaxy Note 7 to explode. The first is that there may be an error in the temperature control system of the battery. The second reason is there may be a problem with the USB Type-C interface and its Quick Charge function.
The third is there may be an error associated with the iris scanner. The fourth is that the overall design of the device may be an issue. Lastly, external factor and user's habits may have resulted in Galaxy Note 7 to explode.
When Galaxy Note 7 units started exploding, Samsung initially announced that the issue was caused by its own SDI subsidiary. Hence, it temporarily stopped using Galaxy Note 7 units powered by Samsung SDI batteries in September 2016 after announcing the phablet in August.
Samsung also claimed 70 percent of Galaxy Note 7 units were powered by batteries manufactured by SDI battery. The remaining 30 percent units were running on batteries built by Amperex Technology that belongs to Japan's TDK Corp. However, the South Korean company had to initiate global recall after the news of the explosion of Galaxy Note 7 units started surfacing from across the world.
It was previously reported that even after the announcement of global recall through notifications, users were not returning the Galaxy Note 7 units. Hence, in order to compel users to return Note 7, Samsung has released software updates that prevents the device from charging. On Jan. 10, the South Korean company confirmed that through the recall began in September 2016 that lasted for four months more than 96 percent of Galaxy Note 7 units have returned.
Here is a video on the death of Galaxy Note 7:
