iPhone 6 Plus will be recalled due to reports about its camera's blurry pictures. Apple made a special report from the iPhone 6 Plus users and made a commitment of replacing the camera following reports of iSight camera image issues with those that were purchased from September 2014 to January.
"Something might have failed that caused the blurry photos," Apple said. The company stated on its support page dated Aug. 21 that only a small ratio of iPhone 6 Plus were affected.
The iPhone 6 Plus users are encouraged to report the serial numbers of those with defect and will not be charged for any repairs or replacement. It also advised the iPhone 6 Plus users to back up their files before the repair.
iPhone 6 Plus users may also visit official service providers, technical support and retail stores that are authorized by Apple if the camera is qualified for replacement. However, the phone's warranty is not extended after the replacement.
Reports have shown that Apple has sold more than the two-thirds of the iPhone 6 Plus, after its date of release, thus, earning the reputation of being the most popular brand of smartphones in the US since its launch.
Meanwhile, the iPhone 4 was commended for the high quality of taking photos, CNET reported. Its predecessor iPhone 3 had a 3MP camera only, which made users suffer from poor lighting performance. However, with iPhone 4's 5MP camera feature that already has flash capability has brought the device in a more contemporary camera-phone level.
Apple did not release a statement about the specific component of the iPhone 6 Plus iSight camera which failed.